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DEDICATED EXPERT HELP

HOW WE'RE DIFFERENT

You can choose how you want to contact us. By Freephone on 0800 612 8412 – no queuing or pressing buttons – straight through. Or by Secure Message – we'll usually get back within a few hours. We're definitely not hard to get hold of and we don't hide our phone number.

Your query will be answered by a graduate credit professional – based in the UK – all of our front line staff study with the Institute of Credit Management – so you can be confident of getting good advice from someone both experienced and knowledgeable.

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Dedicated Help

DEDICATED HELP

We think there's nothing worse than having to explain the same problem to loads of different people, so we give you the name of a specific person who will look after you, who will be fully acquainted with your credit report and any issues you may have, and who will be your first point of contact.

If you want, you can ask to deal with someone else, or if your dedicated contact is not in the office, an equally experienced member of our staff will step in temporarily to answer your queries. We are not a massive company full of faceless call centre staff.

See the difference in our approach – it's free for 30 days

THE HELP WE CAN GIVE YOU

We can explain things in plain English. Such as how to improve your credit score and credit rating; tell you whether something is trivial or serious; or how long it will take for things to expire naturally from your credit report; or how to fix errors or remove people who shouldn't be on your credit report.

We can help you to find cheaper credit, using your credit score; or advise what to do if you find yourself a victim of identity fraud; or how to get listed on the Electoral Roll, if you’re not already, and how to keep your personal details more private.

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DISCOVER THE DIFFERENCE THAT
DEDICATED EXPERT HELP MAKES

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