.. really like the simple layout for the different areas, making it easy to see at a glance what is happening. All in all, this is a superior product and service to (competitor)… I’ll definitely be recommending you.
Thank you for going to so much trouble for me. All the info you have provided is great and very much appreciated.
Just to let you know that after my problems I registered smoothly [following your instructions] and that the security code arrived this morning, which is very fast. Thank you for prompt and courteous service.
Thank you very much. The information is very useful and I will do what you suggest with the Electoral Roll. Your help and time is much appreciated.
I must say I have been very impressed with the service that your company has provided.
I love the new site and am very grateful for the work you do
I think you provide an excellent service and will gladly subscribe to the monthly amount to keep an eye on my credit file.
Colin, East Sussex
Thank you for your excellent service. I have found your online credit report very helpful and useful and I am very pleased to have registered with you.
Very happy with the service you provide! Have recommended it to many of my friends
I think the service you provided was brilliant and fantastic value for money (unlike [competitor])
Just to say thank you for your very helpful and detailed explanation, which has set my mind at rest…Thanks ever so much for your help - I really am grateful.
Thank you so much for all your help. You have gone the ‘extra mile' and I really do appreciate the time and effort that you have taken to help me. It's rather refreshing to deal with such professionalism.
Many thanks for you mega quick response! That's brilliant! Very impressed with the service so far! Going to get my husband to sign up for an account.
I have just viewed my credit report and would like to firstly thank you for what has been a fantastic service.
Thanks ever so much. That was so helpful. I have now resolved the issue and found out that the account was settled in full in 2007, and mistakes were made which resulted in the debt agency defaulting me. I am so grateful. Thank you.
You'll be very pleased to know that you finally cracked the case! Thanks very much for your time and patience, you have been an absolute star!
Thanks for your speedy, professional and extremely helpful support. Customer service of these levels is outstanding.
Just completed signing in and getting a credit report. I found the website easy to use and the whole procedure very straight forward and quick from start to finish.
Really impressed with the site!!
Great service, already recommending it to others. This is what people need, it will prompt them to check their history as they will be reminded yearly.
Matt, West Midlands
If customer service was like this at every company we would be running a happier country!
Thank you very much for a comprehensive reply which was clear and helped me to understand those annoying ‘money laundering checks', which I thought would be detrimental to my credit score.
Many thanks for your very informative email! I'll be recommending the service to my friends if they ever need a credit report.
I like your service a lot - I've been trialling it after using [main competitor]'s very expensive service, but your one seems to be friendlier to use. Many thanks for your help.
I think it's an excellent service and the graphics are really good
Thanks again for the email. It was very satisfying to read as a customer. Well done to you on maintaining this standard.
I'm pleased to say this is easily the best site of its type I've come across – clear information, well designed and easily navigable -and the low cost puts the icing on the cake!
David, West Yorkshire
I just felt totally compelled to write to say how incredibly impressed I am with your service! It is so reassuring to deal with such an efficient, transparent and ethical organisation such as yourselves in these difficult times. I am recommending you to everyone I know.
I wish to inform you of my complete satisfaction in the manner in which you have obtained my free credit report. The system is both prompt and easy to understand...once again ...Many Thanks
Paul, South Yorkshire
Can I first thank you so much for your early reply and advice with this matter? I really do appreciate it. Thanks again for all your help and advice, I really am so grateful. You have offered a brilliant service, will recommend you to all I can.
Thank you for your service, it is much more comprehensive and straight forward than the credit reference agencies I've used in the past. I will definitely be emailing your web address on.
Many thanks for the excellent service.
You don't know what a help your report has been: it's highlighted a huge error in (lender's) administration on my mortgage. They're sorting it out and showering me with apologies.
I just wanted to let me know that you advice and guidance has been invaluable to me over the past few months. The default that was wrongly on my report, has been removed and I am starting to establish a credit rating once more. Thanks for all of you have helped me .
I really like the improvements you've made to the site. All the info is much more accessible now. Well done. Best regards and keep up the good work.
I just wanted to thank you for you quick response to my email: you advice has been most welcome and the booklet that you sent has been invaluable. Thanks once again for the brilliant service.
Thanks for your free trial and your excellent customer service. I will be back to receive fully your unequalled service soon
Thank you for your service, your site is very good and easy unintended. I hope you have a lot of customers!
Thank you for your fantastic service. I have nothing but utter respect and appreciation for the superb work you do. Wishing you continued success.
Thanks for confirming what I thought to be true but never wanted to really find out! Like most people, I buried my head for years surviving, working - cycle then continues! Time to sort it out and using you guys I can highlight the areas to improve upon.
Many thanks for that very thorough advice - much appreciated. Great service.
I am very impressed with the customer friendly and ease of use of your site and the information that can be determined from it.
Balraj, West Yorkshire
I would like to take the opportunity to compliment you on your excellent customer service. You responded quickly to my requests and the person I spoke with on the phone was polite and courteous.
Just wanted to say thank you as the recommendations page for who is likely to lend to me has been really useful. I have struggled to get credit lately but now I've been accepted by MBNA and it has saved me lots of unnecessary searches.
Sabrina, West Midlands
The reviews were spot on about the service you all provide. Very conscientious and efficient.
Thank you for your help. Yes that has been helpful. At least I know now that I do not owe any money anywhere! Thanks again for your kindness and extremely prompt reply.
Thanks so much for your assistance. I have never had such a rapid response from any company before!
Thank you for the quick turn around. I am very impressed with the speed and effectiveness of your company. Most companies don't reply to things quicker than a couple of days, but you notice a problem, checked with the customer and sort the problem all out within 1.5 hours.
Wonderful website, found out what I needed to know. Thank you annualcreditreport team.
I have discovered this website by chance and I must say that you are a lot cheaper than [competitor] etc. and the service is excellent. Please keep it up, we will not want to lose this superb value-for-money service.