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10/04/08 Thank you very much for the information, it has been very helpful and I am highly impressed with your service. Richard, Hampshire 10/04/08 Thank you very much for a comprehensive reply which was clear and helped me to understand those annoying ‘money laundering checks’, which I thought would be detrimental to my credit score. Steven, Chelmsford 10/04/08 Many thanks for your helpful explanation in answer to my query. Celia, East Sussex 09/04/08 Thank you very much for your help and advice I'm impressed and will recommend you to my friends. Chris, Kent 07/04/08 Thank you for your promptness and efficiency. Doesn't happen all the time and when it does, gratitude is the order of the day. Noel, Glasgow 31/03/08 I am very impressed with the customer friendly and ease of use of your site and the information that can be determined from it. Balraj, West Yorkshire 31/03/08 Your answer was very helpful, and has answered my query. Sheila, Birmingham 12/03/08 Thank you very much. The information is very useful and I will do what you suggest with the Electoral Roll. Your help and time is much appreciated. Linda, Jersey 11/03/08 I owe you so very, very much. Your management team should be very proud of you as the service and kindness you have provided to me has been absolutely fabulous, so many, many thanks. It is only as a result of your help and kindness that I have achieved what I have. Philip, Gloucestershire 11/03/08 I think you provide an excellent service and will gladly subscribe to the monthly amount to keep an eye on my credit file. Colin, East Sussex 10/03/08 If customer service was like this at every company we would be running a happier country! Joanne, Leicestershire 10/03/08 Thank you so much for your help, I am very grateful. It was very kind of you to do that for me. David, East Sussex 10/03/08 I just wanted to thank you for you quick response to my email: you advice has been most welcome and the booklet that you sent has been invaluable. Thanks once again for the brilliant service. Steve, Kent 03/03/08 Thank you so much, you have been of great assistance. I appreciate it. Eniya, West Sussex 28/02/08 Thanks for your really quick support. I have to say I'm really impressed with your service - but amazed at the quality and speed of support - orders of magnitude better than many of the companies that I pay money to!! I'll certainly recommend your service to my friends. Paul, Watford 28/02/08 Just to say thank you for your very helpful and detailed explanation, which has set my mind at rest…Thanks ever so much for your help - I really am grateful. Anna, Cardiff 27/02/08 Thank you very much for your very prompt and full response to my email. I'm sure you can imagine my great relief to read your thorough explanation of the question - and I wonder now why I got so hysterical! You have put my mind at rest. Peter, Suffolk 15/02/08 Thank you for fast response.... excellent service. Tomasz, Manchester 15/02/08 Thank you for the quick and prompt service, just wish all of our UK customer service was as good as yours. Steve, Halesowen 14/02/08 I have to say that I am very impressed with your firm and I will be recommending the use of your services to the 300 or so members that members of my firm use. Philip, Gloucestershire 12/02/08 Thank you for your help. Yes that has been helpful. At least I know now that I do not owe any money anywhere! Thanks again for your kindness and extremely prompt reply. Sarah, Saltash 06/02/08 Thank you for the quick and informative reply. Robert, Ashtead 31/01/08 Many thanks for your very informative email! I'll be recommending the service to my friends if they ever need a credit report. Tim, Salisbury 31/01/08 Just a brief note to say how impressed I am with your product. It is so refreshing to get the right answers to the questions within this grey area of personal Credit Reports. A special mention must go to (one of our team) for her response, clarity of answers to my questions and her detailed feedback which has I have found so helpful with organising some of my issues. Thank you once again Mark, London 09/01/08 Thank you so much again… (one of our competitor’s) web site is a jungle - you need to search it, armed with the knowledge that anything unprofitable for them will be well hidden, by comparison your site is simple, clear and above all transparent. I wish you all the best and will pass the news on. Catherine, Bradford-on-Avon 08/12/08 I just wanted to write and tell you how pleased I was with your service. The registration process was very straightforward, and my posted password arrived the next day. I have just logged in to check my report and really like the simple layout for the different areas, making it easy to see at a glance what is happening. All in all, this is a superior product and service to (one of our competitors), not least because this is free. Thank you to everyone at annualcreditreport.co.uk, and I’ll definitely be recommending you. Fiona, Nottingham 07/12/08 I’d like to take the opportunity to thank you for your very fast responses and your overall service. I can do nothing but recommend you. Ahmet, London 29/10/07 I’ve recommended your site loads and loads of times to other friends and family with credit issues. Liam, Wiltshire 26/10/07 I at last managed to obtain my credit report, thanks to your patience and co-operation. I've probably been a pain but I do appreciate how helpful you've been. Sue, Avon 08/10/07 Just to let you know I’ve just registered on your site and received my credit score without being ripped off for 12 months’ registration fee. I paid my £3.77 and got what I paid for. Well done, great website, I will pass this on to friends, does just what it says on the tin!! Steve, North Yorkshire 17/09/07 Thank you for providing such a great service. What you're doing makes a real difference: as a student I can't afford to pay loads to get my report checked. You're doing a great job, I will tell all my friends. Josh, East Sussex 23/07/07 Many thanks for that really helpful and comprehensive reply - greatly appreciated. Paul, Hertfordshire 27/06/07 Thank you very much, I am extremely impressed with the quick response, greatly appreciated. Leena, Middlesex 11/06/07 What a great service! Colin, Nottingham 06/06/07 Just to let you know that after my problems I registered smoothly [following your instructions] and that the security code arrived this am, which is very fast.Thank you for prompt and courteous service. Joseph, Middlesex 30/05/07 That’s great and thanks for being so honest and direct. I really do think the service you are offering is invaluable and I have a friend who will definitely benefit from your service.Thank you again for the promptness of your reply. Sandra, Dorset 01/05/07 I have been using your excellent service for many months now and it has become an invaluable tool to me in my attempts to repair my credit file. Sean, Kent 13/04/07 Really much appreciate the work you are doing it does helps us a lot. Jehan, Middlesex 27/03/07 Thank you for your service, it is much more comprehensive and straight forward than the credit reference agencies I've used in the passed. I will definitely be emailing your web address on. Yvonne, Nottingham 25/03/07 The website is really great, I've just got my partner signed up too. It's so simple and easy to understand and best of all - FREE! Mel, London 19/03/07 Many thanks for your rapid support, your promptness is very impressive. Paul, Oxfordshire 16/03/07 You can count me in as a satisfied customer!!! Gareth, Glasgow 02/03/07 I would like to say this is a very user friendly site and I will be recommending this to my friends and family. Denise, Newport 28/02/07 I'd just like to say thank you very much for allowing me to access my credit report for free. Your delivery was faster than stated too which is excellent.I hope they pay you guys more than you deserve. Jolene, London 20/02/07 Thank you for your excellent service. I have found your online credit report very helpful and useful and I am very pleased to have registered with you. Amjad, London 10/02/07 I have been receiving my report from you for a few months now and just wanted to say thank you as the recommendations page for who is likely to lend to me has been really useful. I have struggled to get credit lately but now I've been accepted by MBNA and it have saved me lots of unnecessary searches. Sabrina, West Midlands 08/02/07 Brilliant, thanks very much for that, damn sight cheaper than (competitor)!! Phil, West Midlands 06/02/07 You don't know what a help your report has been: it's highlighted a huge error in (lender’s) administration on my mortgage. They're sorting it out and showering me with apologies. Chris, London 31/01/07 Excellent Service - thanks for the speedy reply! Clare, Essex 11/01/07 Well done on a great service Colin, Staffordshire 30/12/06 …thanks for a great service, the site is brilliant and really easy to use. Chris, West Yorkshire 19/12/06 Excellent service. A fast, very well laid out, clear and easy-to-use website. Congratulations to you and your team. Chris, Surrey 07/12/06 Great service, already recommending it to others. This is what people need, it will prompt them to check their history as they will be reminded yearly. Matt, West Midlands 24/11/06 Many thanks for your excellent service, I will certainly be recommending your agency. Bill, London 03/11/06 Just completed signing in and getting a credit report.I found the website easy to use and the whole procedure very straight forward and quick from start to finish. Mark, Herefordshire 26/10/06 Thanks for such a prompt reply. Well clarified and very efficient. Thanks again. Alan, Merseyside 30/09/06 This service is brilliant...I am raving about it! Claire, Devon 26/09/06 I found your website by chance earlier this week and signed up, not expecting to find a great deal of difference from the normal credit reference sites (competitors). However I’m pleased to say this is easily the best site of it’s type I’ve come across – clear information, well designed and easily navigable -and the low cost puts the icing on the cake!People are pretty quick to email when they have problems but I think it’s equally important to do so when the service is as good as this – keep up the good work! David, West Yorkshire 18/09/06 Thanks for your help. Much easier to comprehend and cheaper than £2!! Mick, Devon 18/09/06 I just wanted to say thank you for running a very useful, efficient and user friendly service. The fact that you 'interpreted' the data made it very understandable for a laymen like myself.I hope this service is a great success for you. James, London 05/09/06 I shall be forwarding your details on to friends and family so they can also enjoy a great service. Tami, Surrey 04/09/06 Many thanks. Great service! Rhys, London 31/08/06 Many thanks for your response and the service which is excellent. Ian, Cornwall 22/08/06 I’d like to congratulate you on an excellent service, and a superb soft sell. I’m sure you will have my business for a long time to come. David, London 11/08/06 Thanks for your quick response times.I am very impressed with your service and proactive customer-centric support.Well done. I hope your business goes from strength to strength. Sanjay, London 10/08/06 All received - thanks! Just to let you know, i think the site is a great idea! I'm currently applying for mortgages and it's nice to know i shouldn’t get any nasty shocks. Cheers. Melissa, London 09/08/06 …service as good as this is rare nowadays so I thought it worth mentioning. Ian, London 09/08/06 Just want to say thank you - what a great service! Samantha, London 08/08/06 I just wanted to say how impressed I am with your customer service so far...brill!! Morven, London 04/08/06 I think it’s such a excellent service, as it is free, it means everyone can see what is held on them. Your prices to have a monthly subscription or the credit score are also so low everyone will be able to use the service. Excellent company - I have recommended you to many people! Camilla, Avon 14/06/06 I found it easy and refreshingly jargon-free to use (and was reassured by the result). Peter, Cornwall 09/06/06 An excellent website and service. Christian, Cornwall |
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credit reports
: recent feedback on our customer service
