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Credit Reporting Agency has created this privacy policy in order to demonstrate
our firm commitment to privacy. The following discloses our information
gathering and dissemination practices specifically for annualcreditreport.co.uk. We do not pass your personal information to any third party except as set out in our terms and conditions, in particular when under compulsion of law or with your consent to do so. We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to help identify you and your search requirements and to gather broad demographic information. We use cookies to deliver content specific to your interests. The registration process requires you to give contact information (such as your name and email address), unique identifiers (such as your password), and demographic information (such as your postcode). This information is used for the purposes of setting up your customer details and ultimately is used to obtain your credit file from a credit reference agency. We use customer contact information from the registration process to communicate with you. We will send you emails at a frequency of no more than one per month to keep you up to date on matters relating to credit, credit file information and privacy. You may opt out of receiving these emails at any time, though please note that it is a condition of eligibility to receive free credit reports that you are opted in to receive such emails. We do not pass your information to any third party for the purpose of sending you unsolicited emails. We collect data from your credit file for the purposes of statistical analysis. We also use it to check the continuing accuracy of credit scores provided. Such data is held anonymously and is aggregated with many thousands of other data so there is no possibility of disclosure of your personal financial information. From time to time we may be required to authenticate you as part of our security processes. Amongst other things we may ask for your driving licence number, or National Insurance number. We ask for this information because we have tools available which use this information to help verify your identity. We never reveal exactly how we do this, nor how we validate the rest of the information you provide. This validation information is not kept on any computer and is used only for the purposes of authentication. We also seek your mother's maiden name which we may use to verify your identity during a telephone discussion with us. From time to time we may also ask you to provide original utility bills, bank statements or credit card statements addressed to you at your current and previous addresses. We only seek such information when we need to verify your current address and to protect the privacy of your information. Such documents are kept confidential whilst being processed, are not stored on computer, and are destroyed after being used to verify your addresses. This site contains links to other sites. Credit Reporting Agency is not responsible for the privacy practices or the content of such web sites. Security This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These include the issue and use of passwords, powerful encryption and computer firewalls to guard against hacking. From time to time we may have to suspend services whilst we investigate a breach of security. You are also obligated, under the Terms and Conditions you agree to abide by when you use our services, to report any suspected breach to us immediately. Supplementation Information This site supplements the information that you provide with information received from third parties, (such as the Royal Mail Postcode Address File, which helps confirm your address). Choice/Opt-Out This site gives you the following options for removing your information from our database to not receive future communications or to no longer receive our service. 1. You can send email to admin@annualcreditreport.co.uk 2. You can write to us at the following postal address: annualcreditreport.co.uk Credit Reporting Agency Limited Chynoweth House Trevissome Park Blackwater TRURO TR4 8UN Remember, if you opt out of receiving communications from us, you are no longer eligible to receive free credit reports. Correct/Update This site gives you the following options for changing and modifying information previously provided. 1. email admin@annualcreditreport.co.uk 2. write to us at the following postal address: annualcreditreport.co.uk Credit Reporting Agency Limited Chynoweth House Trevissome Park Blackwater TRURO TR4 8UN If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, 1. you can email: barry.stamp@annualcreditreport.co.uk or 2. you can write to Barry Stamp Joint Managing Director Credit Reporting Agency Limited Chynoweth House Trevissome Park Blackwater TRURO TR4 8UN |
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