United Kingdom
9 September 2010
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National Identity Theft Assistance Centre

Historic Data Loss

T-Mobile - 17 November '09

It has been revealed that staff from one of the major mobile phone companies in the UK have sold on records of thousands of customers.

A brief summary of the data loss is shown below:

T-Mobile
17 November 2009
Mobile phone customers
Undisclosed
Employees unlawfully selling personal data to third parties.

It is alleged that brokers purchased the information for substantial sums.

The firm involved alerted the Information Commissioner's Office (ICO), who in turn, is planning to prosecute those involved. A team from the ICO subsequently entered the premises and has interviewed employees.

The specific details of the case have not been revealed to prevent any prejudice of a future trial.

All Recorded Data Losses

Find below all data losses reported - click any for full details.

Date
Organisation
Affected
Sep '10
Greater Manchester Police
Undisclosed
Aug '10
Yorkshire Building Society
Undisclosed
Aug '10
Royal Wolverhampton NHS Trust
100
Aug '10
PC World
8
Aug '10
North Lanarkshire Council
1000
Aug '10
CitiHealth NHS Nottingham
211
Jul '10
Tesco Bank
39
Jul '10
Facebook
Millions
Jul '10
Barking & Dagenham Council
Unknown
Jul '10
DairyCo
13000
Jun '10
Kent Police
Undisclosed
Jun '10
A4e
24269
Jun '10
NHS Stoke-on-Trent
2000
Jun '10
Basingstoke/N Hamps NHS Trust
917
Jun '10
West Berkshire Council
Unknown
May '10
HM Revenue & Customs
50000
May '10
NHS Forth Valley
Unknown
Apr '10
NHS Forth Valley
Unknown
Apr '10
Hywel Dda Health Board
8700
Mar '10
Warwickshire County Council
Undisclosed
Mar '10
Highland Council
Unknown
Mar '10
Barnet Council
9000
Mar '10
London Mutual Insurance Society
2000
Mar '10
HSBC
6600
Feb '10
Orange
1107
Feb '10
Royal Dutch Shell
176000
Feb '10
Wigan Council
200
Feb '10
Ass'n of Teachers and Lecturers
6000
Jan '10
Skipton Building Society
3115
Jan '10
Gala Coral
500000
Jan '10
Ladbrokes
Over 4 million
Jan '10
Southampton University NHS Trust
33000
Jan '10
Her Majesty's Courts Services
Undisclosed
Jan '10
NIE Energy
12799
Jan '10
Derbyshire County PCT
7
Dec '09
MBNA
Thousands
Dec '09
Shropshire Council
Undisclosed
Dec '09
Ministry of Defence
Undisclosed
Dec '09
NHS Bolton and Bolton Council
7
Dec '09
Fairlawn Primary School, Bristol
All pupils
Nov '09
Ministry of Defence
Undisclosed
Nov '09
Verity Trustees
110000
Nov '09
Rural Payments Agency
9
Nov '09
Scottish Ambulance Service
600
Nov '09
T-Mobile
Thousands
Nov '09
Gloucestershire Primary Care Trust
2270
Nov '09
St Albans District Council
14673
Nov '09
Great Yarmouth and Waveney PCT
Over 1000
Nov '09
NHS Hull
Up to 350
Nov '09
Maidstone/T-Wells NHS Trust
Hundreds
Nov '09
Play.com
Undisclosed
Oct '09
Rural Payments Agency
Undisclosed
Oct '09
Ashford/St Peter's NHS Trust
70
Oct '09
The Guardian
500000
Oct '09
Zurich
51000
Oct '09
Toynbee School Chandler's Ford
Unknown
Sep '09
ABM University NHS Trust
Undisclosed
Sep '09
Blackburn with Darwen B'h Council
3500
Sep '09
Billing Pharmacy Limited
1000
Sep '09
NHS Education for Scotland
6377
Sep '09
Sandwell Council
4
Sep '09
Wigan Council
43000
Aug '09
Surrey County Council
Thousands
Aug '09
North Somerset Council
Undisclosed
Aug '09
Repair Management Services
36800
Aug '09
London Borough of Sutton
118
Aug '09
East Cheshire NHS Trust
60
Aug '09
Islington Council
4
Aug '09
Abbey Play Group, Lincoln
Undisclosed
Aug '09
Council workers
Undisclosed
Jul '09
Imperial College NHS Trust
6000
Jul '09
Casino gamblers
26000
Jul '09
Broomfield Hospital
2000
Jul '09
NHS Lothian
137
Jul '09
Network Solutions
570000
Jul '09
Cardiff Council
Undisclosed
Jul '09
Neath Port Talbot Council
65
Jul '09
HSBC Insurance Brokers
Undisclosed
Jul '09
HSBC Actuaries
1917
Jul '09
HSBC Life
180000
Jul '09
Highland Council
1400
Jul '09
Hampshire Partnership NHS Trust
607
Jul '09
Chelsea & Westminster Hospital
143
Jul '09
Royal Free Hampstead NHS Trust
20000
Jul '09
Epsom & St Helier Univ. Hosp.
Thousands
Jul '09
Surrey & Sussex NHS Trust
23
Jul '09
Twitter
None
Jul '09
Jubilee Managing Agency
2100
Jun '09
Manchester City Council
1754
Jun '09
Parcelforce
Undisclosed
Jun '09
Darwen Borough Council
Undisclosed
Jun '09
Amicus Legal
100000
Jun '09
NHS City and Hackney
7000
Jun '09
Salford NHS Foundation Trust
3500
Jun '09
Belfast Civil Service
Undisclosed
May '09
The Pensions Trust
109000
May '09
Leicester City Council
80
May '09
Ministry of Defence (MoD)
1000s
May '09
NHS Grampian
1700
May '09
HBOS
11
May '09
NHS Lanarkshire
Undisclosed
Apr '09
Addenbrooke’s Hospital
741
Apr '09
Manchester University
1700
Apr '09
Bradford Teaching Hospitals
5650
Apr '09
Serious Organised Crime Agency
Undisclosed
Apr '09
Aberdeen Royal Infirmary
1392
Apr '09
Highland Council
225
Apr '09
British Council
2000
Apr '09
SAS members
Undisclosed
Apr '09
NHS – Southern General Hospital
Undisclosed
Mar '09
Vale of Glamorgan Council
Undisclosed
Mar '09
Camden PCT
2500
Mar '09
Norton/Symantec
Undisclosed
Mar '09
Suffolk Coastal DC
3000
Mar '09
Spotify.com
Undisclosed
Mar '09
SW London Healthcare
21907
Feb '09
Dept for Work and Pensions
27
Feb '09
Lothian & Borders Police
Undisclosed
Feb '09
Hastings and Rother PCT
Undisclosed
Feb '09
Woolworths
58
Feb '09
Brent Teaching Primary Care Trust
389
Feb '09
New Forest District Council
200
Feb '09
Neath Port Talbot Council
Undisclosed
Feb '09
UK Border Agency
17208
Jan '09
Monster.co.uk
4500000
Jan '09
HM Prison Service
700
Jan '09
British Council
2000
Jan '09
Singleton Hospital
5000
Jan '09
Tees Esk and Wear NHS Trust
Unknown
Jan '09
Heartland Payment Systems
Undisclosed
Jan '09
Merseyside Police
Undisclosed
Jan '09
Central Lancashire PCT
6360
Jan '09
Letterkenny Gen. Hospital
16
Dec '08
RBS WorldPay
1500000
Dec '08
NHS Lincolnshire
26000
Dec '08
Neath Port Talbot Council
Undisclosed
Dec '08
Restormel Borough Council
Unknown
Dec '08
Aberdeen City Council
Hundreds
Dec '08
Leicester Royal Infirmary
200
Dec '08
Marston Group
600
Dec '08
Leeds City Council
5000
Dec '08
NHS Trust Fife
Undisclosed
Dec '08
Museum staff at NMSI
780
Dec '08
Colchester Hospital
Undisclosed
Nov '08
Surrey County Council
7800
Nov '08
Home Office
Undisclosed
Nov '08
Royal London
1600
Nov '08
Manchester City Council
1754
Nov '08
Northumbria Police
51
Nov '08
British National Party
12000
Nov '08
UPS
8500
Nov '08
Met Office
150
Nov '08
Vodafone
10000
Oct '08
Government
12000000
Oct '08
Wishaw General Hospital
Undisclosed
Oct '08
Railway Pensions
150000
Oct '08
Ministry of Defence
None
Oct '08
Lancashire Police
Undisclosed
Oct '08
Leicester University NUS
3396
Oct '08
Abbey
Dozens
Oct '08
BSkyB
5000
Oct '08
Ministry of Defence
600000
Sep '08
Royal Air Force
50000
Sep '08
General Teaching Council
11423
Sep '08
Whittington Hospital
18000
Sep '08
NOMS
5000
Aug '08
Home Office
94000
Aug '08
Coleraine CAB
7000
Aug '08
Barclaycard
17000
Jun '08
Virgin Media
3000
Jun '08
Cotton Traders
38000
May '08
HSBC
159000
Apr '08
Boots
35000
Apr '08
HSBC
370000
Apr '08
Camden Council
Undisclosed
Mar '08
Hertfordshire Police
165000
Mar '08
Virgin Active
300
Feb '08
Haringey Council
1000
Jan '08
Ministry of Justice
55
Jan '08
Stockport PCT
4000
Dec '07
Devon and Cornwall Police
Unknown
Dec '07
Various NHS Trusts
100000s
Dec '07
Driving Standards Agency
3000000
Dec '07
Skipton Financial Services
14000
Dec '07
DVA, Northern Ireland
6000
Dec '07
Leeds Building Society
1000
Dec '07
Citizens Advice Bureau, NI
60000
Dec '07
Kirklees Council
45000
Nov '07
HM Revenue and Customs
15000
Nov '07
Scottish Public Pensions
200
Nov '07
HM Revenue and Customs
25000000
Oct '07
HM Revenue and Customs
100s
Jul '07
Newcastle City Council
54000
Jun '07
Eden Project
500
Jun '07
Halifax Bank of Scotland
62000
May '07
Marks and Spencer
26000
May '07
Royal Cornwall Hospital
10000
Apr '07
Bulldog Broadband
100000
Mar '07
Halifax Building Society
13000
Mar '07
Torbay Borough Council
6500
Mar '07
TK Maxx
45700000
Feb '07
Worcestershire Council
16000
Nov '06
Metropolitan Police
15000
Nov '06
Nationwide BS
11000000