
The graphs on annualcreditreport.co.uk require that Adobe Flash Player is installed on your browser. This is a standard method for showing interactive movies or controls in web browsers.
If it is not already installed, instead of the graph you browser will normally show a page telling you how to install it. However, because the space the graphs take up is quite small, it may be difficult to use.
If you are unable to follow the instructions on-screen, you will need to type the following into your browser address bar:
http://www.adobe.com
Once the Adobe home page has loaded, find the button marked "Get Adobe Flash Player", click on it and follow the instructions.
To navigate to the Adobe home page now, click here.
Once Flash Player is successfully installed, you may need to close and re-open your browser and log in again to view the graphs.
Click on the links below to view our answers to the more common questions that we are asked.