
"I just felt totally compelled to write to say how incredibly impressed I am with your service! I signed up back in 2005 I think it was and each year have had a look at my report. But this year I upgraded to Premium service and have to say it is simply amazing value for money. The website upgrade from your earlier version is excellent, obviously very well planned and designed, very straight forward to navigate and packed with really useful information and advice. Please, please don't ever change your ways because it is so reassuring to deal with such an efficient, transparent and ethical organisation such as yourselves in these difficult times. I am recommending you to everyone I know!!! "
Jill, Kent
January 2009
"I just wanted to write and tell you how pleased I was with your service. The registration process was very straightforward, and my posted password arrived the next day. I have just logged in to check my report and really like the simple layout for the different areas, making it easy to see at a glance what is happening. All in all, this is a superior product and service to (one of our competitors), not least because this is free. Thank you to everyone at annualcreditreport.co.uk, and I’ll definitely be recommending you."
Fiona, Nottingham
December 2007
"I found your website by chance earlier this week and signed up, not expecting to find a great deal of difference from the normal credit reference sites (competitors). However I’m pleased to say this is easily the best site of it’s type I’ve come across – clear information, well designed and easily navigable -and the low cost puts the icing on the cake!People are pretty quick to email when they have problems but I think it’s equally important to do so when the service is as good as this – keep up the good work!"
David, West Yorkshire
September 2006
"This is fantastic advice! I went to the City Council to remedy the electoral roll registration and I will get the letter - so I was already doing that but now I know what to do with it once I get it. I will write to the credit reference agencies as you suggest as it makes complete sense to me.
Thanks ever so much for this excellent support and advice - and free. You guys are really great and I'm going to recommend you to everyone!"
Ruth, Southampton
May 2008
"Just a brief note to say how impressed I am with your product. It is so refreshing to get the right answers to the questions within this grey area of personal Credit Reports. A special mention must go to (one of our team) for her response, clarity of answers to my questions and her detailed feedback which has I have found so helpful with organising some of my issues.
Thank you once again"
Mark, London
January 2008
"I would like to say that I have dealt with many businesses on the Internet, face-to-face and over the phone and through the post, but have never dealt with anyone like you. I must admit that in my experience you are the only one who promptly replied to all my enquiries - I really admire your excellent service."
Rudolf, Dunfermline
November 2009
"I have been receiving my report from you for a few months now and just wanted to say thank you as the recommendations page for who is likely to lend to me has been really useful. I have struggled to get credit lately but now I've been accepted by MBNA and it have saved me lots of unnecessary searches."
Sabrina, West Midlands
February 2007
"Thank you so much again… (one of our competitor’s) web site is a jungle - you need to search it, armed with the knowledge that anything unprofitable for them will be well hidden, by comparison your site is simple, clear and above all transparent. I wish you all the best and will pass the news on."
Catherine, Bradford-on-Avon
January 2008
"Thank you for the quick turn around with this. I am very impressed with the speed and effectiveness of your company. Most companies don't reply to things quicker then a couple of days, but you notice a problem, checked with the customer and sort the problem all out within 1.5 hours."
John, Leeds
November 2009
"I think it's such a excellent service, as it is free, it means everyone can see what is held on them. Your prices to have a monthly subscription or the credit score are also so low everyone will be able to use the service. Excellent company - I have recommended you to many people!"
Camilla, Avon
August 2006
"I just wanted to let me know that you advice and guidance has been invaluable to me over the past few months. The default that was wrongly on my report, has been removed and I am starting to establish a credit rating once more. Thanks for all of you have helped me along my way."
Neil, Penzance
March 2010
"I just applied and was accepted for an MBNA credit card with one of your "Pre-approved" lenders matched to my profile. I am now on a much better deal and saving a lot of money!
Thank you very much indeed, with the credit crunch I thought the good deals would be gone!!"
Robert, Nottinghamshire
May 2008
"Just to let you know I’ve just registered on your site and received my credit score without being ripped off for 12 months’ registration fee. I paid my £3.77 and got what I paid for. Well done, great website, I will pass this on to friends, does just what it says on the tin!!"
Steve, North Yorkshire
October 2007
"Thanks for your really quick support. I have to say I'm really impressed with your service - but amazed at the quality and speed of support - orders of magnitude better than many of the companies that I pay money to!! I'll certainly recommend your service to my friends."
Paul, Watford
February 2008
"I owe you so very, very much. Your management team should be very proud of you as the service and kindness you have provided to me has been absolutely fabulous, so many, many thanks. It is only as a result of your help and kindness that I have achieved what I have."
Philip, Gloucestershire
March 2008
"Can I first thank you so much for your early reply and advice with this matter? I really do appreciate it. Thanks again for all your help and advice, I really am so grateful. You have offered a brilliant service, will recommend you to all I can."
Neil, Cornwall
September 2009
"Thank you very much for your very prompt and full response to my email. I'm sure you can imagine my great relief to read your thorough explanation of the question - and I wonder now why I got so hysterical! You have put my mind at rest."
Peter, Suffolk
February 2008
"I just wanted to say thank you for running a very useful, efficient and user friendly service. The fact that you 'interpreted' the data made it very understandable for a laymen like myself.I hope this service is a great success for you."
James, London
September 2006
"That's great and thanks for being so honest and direct. I really do think the service you are offering is invaluable and I have a friend who will definitely benefit from your service.Thank you again for the promptness of your reply."
Sandra, Dorset
May 2007
"I have discovered this website by chance and I must say that you are a lot cheaper than [competitor] etc. and the service is excellent. Please keep it up, we will not want to lose this superb value-for-money service. "
Chris, Hertfordshire
June 2008
"Thank you for providing such a great service. What you're doing makes a real difference: as a student I can't afford to pay loads to get my report checked. You're doing a great job, I will tell all my friends."
Josh, East Sussex
September 2007
"I have been very happy with your service. Thank you very much for the service you have provided me over the last 12 months. I will be recommending your company to work colleagues etc. Once again, thank you."
Candy, Norfolk
October 2009
"Just to let you know that after my problems I registered smoothly [following your instructions] and that the security code arrived this am, which is very fast.Thank you for prompt and courteous service."
Joseph, Middlesex
June 2007
"I'd just like to say thank you very much for allowing me to access my credit report for free. Your delivery was faster than stated too which is excellent.I hope they pay you guys more than you deserve."
Jolene, London
February 2007
"I would like to take the opportunity to compliment you on your excellent customer service. You responded quickly to my requests and the person I spoke with on the phone was polite and courteous. "
Jeremy, Devon
August 2008
"I wish to inform you of my complete satisfaction in the manner in which you have obtained my free credit report. The system is both prompt and easy to understand...once again ...Many Thanks..... "
Paul, South Yorkshire
August 2008
"I just wanted to thank you for you quick response to my email: you advice has been most welcome and the booklet that you sent has been invaluable. Thanks once again for the brilliant service."
Steve, Kent
March 2008
"Thank you for your service, it is much more comprehensive and straight forward than the credit reference agencies I've used in the passed. I will definitely be emailing your web address on."
Yvonne, Nottingham
March 2007
"Thank you very much for a comprehensive reply which was clear and helped me to understand those annoying 'money laundering checks', which I thought would be detrimental to my credit score."
Steven, Chelmsford
April 2008
"Firstly, I'd like to say that I am quite impressed with annualcreditreport.co.uk. I left creditexpert.co.uk to join yourselves and I feel it is a much a more cost effective alternative."
Joseph, London
October 2009
"All received - thanks! Just to let you know, i think the site is a great idea! I'm currently applying for mortgages and it's nice to know i shouldn’t get any nasty shocks. Cheers."
Melissa, London
August 2006
"Thank you so much for your help. Please also pass my thanks onto [your colleague] who originally dealt with the case. I am very relieved that it has now all been straightened out."
Marie, Portsmouth
March 2010
"You don't know what a help your report has been: it's highlighted a huge error in (lender’s) administration on my mortgage. They're sorting it out and showering me with apologies."
Chris, London
February 2007
"Thanks for your quick response times.I am very impressed with your service and proactive customer-centric support.Well done. I hope your business goes from strength to strength."
Sanjay, London
August 2006
"I like your service a lot - I've been trialling it after using CreditExpert's very expensive service, but your one seems to be friendlier to use. Many thanks for your help."
Tom, Cheltenham
November 2009
"Once again thank you for your politeness even though I ranted in my email, it shows excellent customer service skills and professionalism, you are an asset to your company."
Steven, Cheshire
March 2009
"I would like to say the customer service is excellent, whenever I have emailed about any problem I had - a reply would come straight away and the problem would be resolved."
Fhaima, Nottingham
June 2008
"Just a short letter to thank you very much for our credit reports. It gave myself and my partner a lot of info we just were'nt aware of. Many thanks for a good service. "
Gary, Staffordshire
November 2008
"Thank you for your help. Yes that has been helpful. At least I know now that I do not owe any money anywhere! Thanks again for your kindness and extremely prompt reply."
Sarah, Saltash
February 2008
"Just completed signing in and getting a credit report.I found the website easy to use and the whole procedure very straight forward and quick from start to finish."
Mark, Herefordshire
November 2006
"I have to say that I am very impressed with your firm and I will be recommending the use of your services to the 300 or so members that members of my firm use."
Philip, Gloucestershire
February 2008
"I at last managed to obtain my credit report, thanks to your patience and co-operation. I've probably been a pain but I do appreciate how helpful you've been."
Sue, Avon
October 2007
"Just to say thank you for your very helpful and detailed explanation, which has set my mind at rest…Thanks ever so much for your help - I really am grateful."
Anna, Cardiff
February 2008
"Thank you for a very professional and satisfactory response. It was very satisfying to read as a customer. Well done to you on maintaining this standard."
Joshua, Milton Keynes
November 2008
"The improvements made to your website since I last visited are very impressive, the site has come along way since I first joined. Keep up the good work!"
Stuart, Wiltshire
November 2009
"Many thanks for you mega quick response! That's brilliant! Very impressed with the service so far! Going to get my husband to sign up for an account."
Amy, Salisbury
October 2009
"Great service, already recommending it to others. This is what people need, it will prompt them to check their history as they will be reminded yearly."
Matt, West Midlands
December 2006
"Thank you for your excellent service. I have found your online credit report very helpful and useful and I am very pleased to have registered with you."
Amjad, London
February 2007
"Thank you very much. The information is very useful and I will do what you suggest with the Electoral Roll. Your help and time is much appreciated."
Linda, Jersey
March 2008
"I really like the improvements you've made to the site. All the info is much more accessible now. Well done. Best regards and keep up the good work."
Richard, Hampshire
December 2008
"I have been using your excellent service for many months now and it has become an invaluable tool to me in my attempts to repair my credit file."
Sean, Kent
May 2007
"You'll be very pleased to know that you finally cracked the case! Thanks very much for your time and patience, you have been an absolute star!"
Bev, Leicestershire
May 2009
"I'd like to congratulate you on an excellent service, and a superb soft sell. I’m sure you will have my business for a long time to come."
David, London
August 2006
"I’d like to take the opportunity to thank you for your very fast responses and your overall service. I can do nothing but recommend you."
Ahmet, London
December 2007
"The website is really great, I've just got my partner signed up too. It's so simple and easy to understand and best of all - FREE!"
Mel, London
March 2007
"I am very impressed with the customer friendly and ease of use of your site and the information that can be determined from it."
Balraj, West Yorkshire
March 2008
"Thank you for your promptness and efficiency. Doesn't happen all the time and when it does, gratitude is the order of the day."
Noel, Glasgow
April 2008
"Many thanks for your very informative email! I'll be recommending the service to my friends if they ever need a credit report."
Tim, Salisbury
January 2008
"Brilliant, brilliant, brilliant tip, thank you. Now why couldn't the bank, Paypal, Ebay or the police think to suggest that?!"
AW, London
December 2009
"I think you provide an excellent service and will gladly subscribe to the monthly amount to keep an eye on my credit file."
Colin, East Sussex
March 2008
"Thank you very much for this helpful information. I'll do the various things you suggest and hope to sort these items out."
Patricia, Cambridgeshire
March 2009
"Thanks again for the email. It was very satisfying to read as a customer. Well done to you on maintaining this standard. "
Josh, Buckinghamshire
November 2008
"Thank you for the service and information you provide on this website, it is very beneficial and a worthwhile investment."
Daniel, Newcastle
March 2010
"Thank you for going to so much trouble for me.
All the info you have provided is great and very much appreciated."
Anne, Glasgow
April 2008
"Excellent service. A fast, very well laid out, clear and easy-to-use website. Congratulations to you and your team."
Chris, Surrey
December 2006
"Thanks for your speedy, professional and extremely helpful support. Customer service of these levels is outstanding."
Richard, Harrogate
May 2009
"I have just viewed my credit report and would like to firstly thank you for what has been a fantastic service. "
Philip, Norfolk
August 2008
"I would like to say this is a very user friendly site and I will be recommending this to my friends and family."
Denise, Newport
March 2007
"Thank you very much for the information, it has been very helpful and I am highly impressed with your service."
Richard, Hampshire
April 2008
"The Premium product is excellent. Superbly designed. I wish I hadn't asked the credit agencies directly now!"
Zahid, Glasgow
July 2009
"Thank you very much for the information it has been very helpful and I am highly impressed with your service."
Richard, Southampton
April 2008
"Thank you for the quick and prompt service, just wish all of our UK customer service was as good as yours."
Steve, Halesowen
February 2008
"Just wanted to drop you a message about the new layout. I think it is brilliant. Keep up the good work! "
Philip, Devon
December 2008
"Thank you so much for your in depth reply, this is extremely helpful as I was unsure what to do next."
Sharon, Cornwall
May 2008
"Thanks so much for your assistance. I have never had such a rapid response from any company before!"
Christine, Derbyshire
July 2009
"I've recommended your site loads and loads of times to other friends and family with credit issues."
Liam, Wiltshire
October 2007
"I shall be forwarding your details on to friends and family so they can also enjoy a great service."
Tami, Surrey
September 2006
"Thank you very much for your help and advice I'm impressed and will recommend you to my friends."
Chris, Kent
April 2008
"Thank you so much for your help, I am very grateful. It was very kind of you to do that for me."
David, East Sussex
March 2008
"The reviews were spot on about the service you all provide. Very conscientious and efficient."
Layizha, Leeds
June 2009
"Just a quick note to say thanks for all your help and for sorting out my issue so quickly. "
Brian, Cardiff
October 2008
"Thank you very much, I am extremely impressed with the quick response, greatly appreciated."
Leena, Middlesex
June 2007
"I just wanted to say what a great service this is. I've recommended it to loads of people."
Andrew, London
June 2010
"First of all can I tell you that I really rate your service and thank you for your help..."
RF, Sutton
February 2010
"I thank you for your past reports and the excellent service you afforded me at all times."
Richard, Loughborough
March 2010
"If customer service was like this at every company we would be running a happier country!"
Joanne, Leicestershire
March 2008
"Thank you very much for your prompt response. You've allayed my fears, I appreciate it. "
Darren, County Down
August 2008
"Many thanks for prompt response...unusual these days in my experience...great stuff! "
Alan, Buckinghamshire
January 2009
"I must say I have been very impressed with the service that your company has provided."
Caroline, Berkshire
March 2009
"I found it easy and refreshingly jargon-free to use (and was reassured by the result)."
Peter, Cornwall
June 2006
"Many thanks for your excellent service, I will certainly be recommending your agency."
Bill, London
November 2006
"I just wanted to say how impressed I am with your customer service so far...brill!!"
Morven, London
August 2006
"Many thanks for that really helpful and comprehensive reply - greatly appreciated."
Paul, Hertfordshire
July 2007
"Sincere thanks for your detailed and professional explanation. It really helps. "
Wei, Cambridge
February 2009
"I have to say this site is excellent and I have passed the details on to friends."
Graham, Exeter
February 2009
"Thank you for your swift response. I find the data loss reports very interesting!"
Laura, London
April 2010
"Thank you for your swift response. I find the data loss reports very interesting!"
Laura, West London
April 2010
"Thanks for such a prompt reply. Well clarified and very efficient. Thanks again."
Alan, Merseyside
October 2006
"Many thanks for your help and suggestions. You have been a great help to me. "
Lucy, Redcar
March 2009
"Many thanks for that very thorough advice - much appreciated. Great service. "
Kevin, Sheffield
December 2008
"Brilliant, thanks very much for that, damn sight cheaper than (competitor)!!"
Phil, West Midlands
February 2007
"…service as good as this is rare nowadays so I thought it worth mentioning."
Ian, London
August 2006
"…thanks for a great service, the site is brilliant and really easy to use."
Chris, West Yorkshire
December 2006
"Thank you very much for all your help - this is a fantastic service. "
Karen, West Midlands
September 2008
"The new re-design of the annualcreditreport.co.uk website is very good."
Steven, Essex
February 2009
"Many thanks for your rapid support, your promptness is very impressive."
Paul, Oxfordshire
March 2007
"Thanks for your help. Much easier to comprehend and cheaper than £2!!"
Mick, Devon
September 2006
"Thank you so much, you have been of great assistance. I appreciate it."
Eniya, West Sussex
March 2008
"This service is number one. Try it, and you'll never regret you did. "
James, Essex
November 2008
"Really much appreciate the work you are doing it does helps us a lot."
Jehan, Middlesex
April 2007
"Many thanks for your response and the service which is excellent."
Ian, Cornwall
August 2006
"Thank you ever so much for your help and patience on this matter."
Gareth, London
April 2009
"Could you say thanks to everyone in your office, and well done?"
Anthony, Cardiff
August 2008
"Many thanks for your helpful explanation in answer to my query."
Celia, East Sussex
April 2008
"May I start by congratulating you on such a fantastic service?"
Julian, West Yorkshire
August 2009
"Many thanks for your reply, very informative and very helpful."
Julian, West Yorkshire
August 2009
"Thanks for your very prompt reply - great customer service. "
Harpinder, Birmingham
September 2008
"Thank you very much for your advice, it is much appreciated. "
Karen, Nottingham
October 2008
"An excellent service. Your service is too good to be true."
Stuart, Dyfed
July 2008
"That clears things up very well. Great service by the way."
Christopher, London
February 2009
"Thanks so much for all your help, you have been brilliant. "
Laura, Doncaster
January 2009
"Thanks very much for the reply. It has been very helpful."
Ed, Hampshire
July 2008
"Thank you for your helpful and impressively quick reply."
Robert, Southampton
April 2008
"Your answer was very helpful, and has answered my query."
Sheila, Birmingham
March 2008
"Your prompt response and customer care is excellent. "
Gary, Sheffield
September 2008
"Thank you for all your help, you've been most helpful."
Gareth, Bedfordshire
April 2009
"Thank you very much for your help. Much appreciated! "
James, London
October 2008
"Thank you for fast response.... excellent service."
Tomasz, Manchester
February 2008
"Just want to say thank you - what a great service!"
Samantha, London
August 2006
"This service is brilliant...I am raving about it!"
Claire, Devon
September 2006
"That's great. Many thanks for your prompt help. "
Katja, Tyne And Wear
October 2008
"Excellent Service - thanks for the speedy reply!"
Clare, Essex
January 2007
"You can count me in as a satisfied customer!!!"
Gareth, Glasgow
March 2007
"Thank you for the quick and informative reply."
Robert, Ashtead
February 2008
"Thank you for helping me and being so patient."
Ann-Marie, London
November 2009
"That's great, thanks very much for your help."
David, Edinburgh
August 2008
"Thank you for your helpful and prompt reply."
James, Manchester
August 2008
"Thank you very much for the great service. "
Sera, Denbighshire
September 2008
"Thanks very much you've been very helpful."
Mary, Hertfordshire
April 2008
"Many thanks for your help and patience."
Alistair, Bedford
April 2008
"Many thanks for the excellent service."
JB, Surrey
August 2008
"Thank you for the expert information."
Thana, London
December 2009
"Thanks for your efficient service."
Stephen, Tamworth
April 2008
"Thank you very much for your help. "
Andy, Essex
August 2008
"Many thanks for your prompt help!"
Richard, Edinburgh
April 2009
"An excellent website and service."
Christian, Cornwall
June 2006
"I appreciate the quick response."
Andrew, London
January 2009
"Thanks for a great free service!"
Dave, Staffordshire
May 2008
"Really impressed with the site!!"
David, Newcastle
April 2010
"I'm a big fan of the new look."
Adam, South Yorkshire
January 2009
"Many thanks for all your help."
Suzanne, Plymouth
February 2009
"Many thanks - great service!!"
Edith, London
February 2009
"Well done on a great service."
Colin, Staffordshire
January 2007
"Many thanks. Great service!"
Rhys, London
September 2006
"You have been a great help."
Tajinder, West Yorkshire
January 2009
"Very efficient service!!"
Andrew, Cambridgeshire
June 2008
"What a great service!"
Colin, Nottingham
June 2007
"Very good service!!!!"
Tracey, Hull
March 2010
"Thank you so much."
Morag, Cambridgeshire
January 2009
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